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"The property is amazing! Location is perfect and the team is wonderful, from Loreen at reception, Hesham with our luggage, the housekeeping team, Inas at Zeeta and everyone that made this special! I would highly recommend this hotel to anyone that wants a quick escape within the city limits! It was spectacular and the team paid attention to every detail! Would definitely come back again!"

"Best service, amenities and staff. I would definitely consider staying again."

"Great experience and staff. One thing I could say maybe the bathrooms in the guestrooms could use an upgrade. Other than that everything was wonderful."

"Front deck are very friendly, helpful and professional All the staff are very courteous and helpful from the gym to restaurants,, very clean large rooms "

"The property is beautiful and the amenities are great, but the service was disappointing and below average. Breakfast was basic with poor service, and it was difficult to get assistance. Room cleaning and overall service were also slow and not up to expectations. Overall, a great property, but the service does not match its standard.…"

"Beautiful room, super friendly staff"

"Great"

"Good staff, pretty old building and furnitures, not a great odor in some areas like lift, great location near public beach, no private beach, moderate food quality "

"Room: Just wow! I wish I can travel again and stay in the same hotel. Such a wow room it was. Excellent amenities and twice a day housekeeping made a huge difference to our stay. They also gave us complementary beach bag and cute cable ties. Slippers were not cheap ones like you get in every hotel, in fact very soft and comfy ones. You could always request additional amenities when needed through an app and they would be delivered to your room within 30 mins without any questions. Breakfast: Very tasty breakfast. One of the best I have had at any palm hotel. Lots of variety available and also you could request extras like French toast and dosa on order. Staff: Very kind and helpful staff. Spa: You have to pay additional for spa access but it was a good spa. We did not take experiences as they were much cheaper at our main stay. Additional: Water park is included in the stay for free. Towels were free for hotel residents but lockers were paid for. Beach and pool was very neat and clean."